Terms and Conditions

Who runs iWild

iWild Casino belongs to Goodwin N.V., a company set up in Curaçao with registration number 151353, which also runs it. The Curaçao Gaming Control Board licenses and regulates our casino under licence OGL/2024/758/0228. Luckyluck Limited, a company from Cyprus, handles payments for Goodwin N.V. as its paying agent.

Who can play

We accept adults only. You must be at least 18, or older if the law where you live sets a higher age for online gaming, and finding out the rules that apply to you is up to you. We may ask you to prove your age and can limit access or suspend the account if the age rule is not met. We only take players from countries where online gambling is legal.

Restricted countries

Residents of Australia, China, Curaçao, France, the Netherlands, Saudi Arabia, Thailand, Türkiye, Ukraine, the United Kingdom and the United States, and their territories, may not deposit or play for real money. Players from countries on the FATF lists are also excluded. If this rule is broken, we cannot promise that withdrawals or refunds will go through.

Your account

You need an account before you can place a bet. Fill in every required field with true details and a working email address, because without it we cannot help with a lost password and you cannot move money in or out. Each player may hold one account. Opening extra accounts, or using someone else's, lets us close all of them, keep the funds and bar you from playing again. Keep your username and password to yourself.

Deposits

There is no general minimum deposit, but a bonus can set its own. The largest deposit you can make depends on the payment method. We accept Bitcoin, Ethereum, Tron, USDT on ERC-20 and TRC-20, other cryptocurrencies and EUR. Fund your account with your own money only, never with borrowed money. We are not an exchange, we do not convert currencies, and your balance earns no interest.

Withdrawals

You withdraw to the method you deposited with. Each request must be between US$25 and US$500, so larger sums go out in several requests, and the usual daily ceiling is US$1,000 unless your personal manager agrees otherwise. Before cashing out, play your deposit through at least three times. Payouts normally take up to 72 hours, depending on the provider. We may check your identity, address and payment cards at the first withdrawal or later, may call the phone number on your account, and pay nothing out until the checks are complete.

Bonuses and fair play

Bonus funds and IWL count toward wagering on slots only, unless a particular offer says otherwise. Instant Win or Crash bets with a winning multiplier below 1.1 do not count. Covering both outcomes, switching games to exploit wagering, using bots or working with other players to exploit offers is not allowed and can cost you the bonus, the winnings and the account.

Dormant accounts

An account untouched for six months in a row becomes dormant, and a monthly administrative fee can then be taken from it. If an account stays inactive for 48 months, its balance is confiscated.

Complaints

Contact our support team first. If the case is not solved straight away, it moves up within our organisation and we keep you informed. If it is still open after management has looked at it, you can turn to an independent body, a gaming authority or our licensing regulator.